Warehouse Assistant / Senior Warehouse Assistant

About the role

We are seeking a Warehouse Assistant or Senior Warehouse Assistant to support daily warehouse operations, ensuring accurate inventory handling and delivering excellent service to both internal and external customers.

Key responsibilities

• Follow standard operating procedures for all tasks.
• Strictly adhere to health, safety, environmental and security policies.
• Report unsafe acts, conditions, and unauthorized personnel.
• Provide excellent service to internal and external customers at all times.
• Maintain timely and accurate inventory transactions (inbound, put‑away, outbound) manually or in the WMS.
• Meet inbound, put‑away and outbound turnaround time and accuracy targets.
• Conduct cycle counts, stock takes, physical counts, housekeeping and general maintenance of the warehouse and material handling equipment.
• Escalate issues to a superior when necessary.
• Perform other duties as assigned.

Required profile

• Minimum two years of relevant warehouse experience.
• Good knowledge of primary warehouse functions.
• Educational qualification: GCE O & A Level, Diploma or Degree.
• Good spoken and written English; Bahasa, Melayu or Mandarin is an advantage.
• Strong communication and problem‑solving abilities.
• Self‑confident, independent, team‑player with a customer‑service focus, patience and self‑discipline.

Required skills

• Valid forklift license.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Experience with SAP or other in‑house logistics systems.