People Operations Executive / Senior Executive

About the role

Lucence is seeking a curious, hands‑on People Operations Executive (or Senior Executive) to own end‑to‑end HR processes. You will keep daily HR operations running smoothly while identifying opportunities for automation and technology‑driven improvements.

Key responsibilities

• Manage the full recruitment cycle: job postings, screening, interview coordination, offers and hiring administration.
• Coordinate work pass applications, renewals and cancellations.
• Lead new‑hire onboarding, including welcome sessions, culture introduction, first‑week logistics and IT setup.
• Serve as the primary point of contact for employee HR queries on policies, benefits and procedures.
• Maintain accurate, confidential employee records and HRIS data.
• Conduct and track exit interviews, providing insights for retention.
• Support HR audits, reporting and compliance with employment regulations.
• Identify process gaps and recommend improvements to HR systems and workflows.
• Assist payroll preparation, audits, tax reporting and compliance checks.
• Help administer performance review cycles and compensation processes.
• Oversee office and pantry management, ensuring a functional workplace.
• Coordinate day‑to‑day IT support with external vendors and maintain device inventory.
• Manage procurement workflows, raise purchase orders and liaise with finance.
• Support workplace safety, maintenance scheduling and facilities coordination.

Required profile

• 0–2 years of HR experience or a recent graduate eager to build end‑to‑end HR expertise.
• Strong problem‑solving mindset and ability to take ownership of tasks.
• Excellent communication skills and a service‑oriented attitude.
• Detail‑oriented with a focus on confidentiality and accuracy.

Required skills