Principal/Senior Lecturer – Digital & AI Transformation

About the role

Join NUS-ISS as a Principal/Senior Lecturer & Consultant to shape digital and AI transformation education. You will blend hands‑on innovation with curriculum design, delivering real‑world solutions to professional learners and industry partners.

Key responsibilities

• Design, build and deliver applied programmes on digital and AI‑enabled business transformation, covering customer experience, operating models and process innovation.
• Create hands‑on demonstrators, prototypes and reusable AI assets such as agents, copilots and automation pipelines that can be taught and deployed.
• Develop and teach curriculum on AI‑driven operating models, customer journeys and process innovation, grounded in your own build work.
• Lead applied projects and co‑creation initiatives with industry partners from pilot to implementation.
• Support AI initiatives across marketing, finance and operations transformation.
• Contribute to thought leadership and represent ISS at industry engagements and executive forums.

Required profile

• Degree or postgraduate qualification in Business, Digital Transformation, UX/CX or a related discipline.
• 15+ years of experience in digital transformation, innovation or consulting roles.
• Hands‑on experience building and deploying digital or AI solutions and the ability to teach and codify that work for professional learners.
• Exposure to AI applications in business such as analytics, automation and customer‑experience tools.
• Experience with rapid prototyping, innovation labs or experiential learning environments (advantageous).
• Strong facilitation, stakeholder engagement and teaching capabilities, balanced with a practitioner’s instinct to build.

Required skills