Product Specialist – Telemarketing

About the role

The financial institution is expanding its sales team and seeks a proactive Product Specialist to drive telemarketing efforts for personal line products. You will engage banking customers, handle inbound inquiries, and ensure a high‑quality experience throughout the sales process.

Key responsibilities

• Promote personal line products to banking customers through proactive outreach and respond to inbound sales inquiries.
• Convert leads provided by the bank into successful sales via telemarketing.
• Address customer inquiries confidently and professionally, both by phone and email.
• Collaborate with internal departments to ensure timely policy fulfilment.
• Strive to meet or exceed sales targets set by the business.

Required profile

• Minimum qualification of GCE ‘O’ Level or a Diploma.
• Certifications in BCP and PGI are advantageous.
• Strong interpersonal and communication abilities.
• Organised, systematic approach with the ability to multitask.
• Eager to learn and maintain a positive attitude toward responsibilities.

Required skills

• Proficiency in Microsoft Office applications.
• Experience using the AS400 system.