Senior Assistant Manager – Medical Affairs & Medicolegal

About the role

The Senior Assistant Manager will lead risk management and resolution of medico‑legal cases and clinical complaints within a hospital setting. This role ensures that all incidents are handled efficiently, supports clinical care improvement projects, and promotes awareness of industry trends.

Key responsibilities

• Execute risk management plans for medico‑legal cases and clinical complaints to achieve effective resolution.
• Manage the full claims process and coordinate renewal and administration of medical malpractice coverage.
• Drive education and communication initiatives to keep staff informed of the latest medico‑legal developments.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC), preparing minutes and follow‑up actions.
• Undertake ad‑hoc projects that enhance clinical care quality and compliance.

Required profile

• Basic degree from a reputable university.
• Relevant experience in case review and complaint management within a healthcare environment.
• Strong interpersonal, communication and writing abilities.
• Detail‑oriented with excellent follow‑up and prioritisation skills.
• Proven ability to manage senior stakeholders, negotiate, and influence alignment.

Required skills