Supply Chain Operations Associate Manager, East Hub

About the role

The Supply Chain Operations Associate Manager in the East Hub will ensure reliable and accountable supply‑chain execution across a diverse group of markets. You will oversee outsourced logistics and fulfilment partners, collaborate with market supply‑chain contacts, and drive performance against defined KPIs.

Key responsibilities

• Govern execution by holding markets and outsourced providers accountable to clear KPIs.
• Monitor daily and weekly fulfilment performance, ensuring data accuracy and process discipline.
• Coordinate root‑cause analysis and drive corrective actions.
• Use the weekly Sales and Operations Execution (S&OE) forum to raise exceptions, escalations and recovery plans.
• Maintain clear ownership and communication of responsibilities, timing and process across the supply chain.
• Act as primary escalation point for top‑10 strategic markets, facilitating cross‑functional resolution of order, fulfilment and inventory issues.
• Manage end‑to‑end fulfilment flow from contract manufacturer to final market delivery, coordinating customs clearance, warehousing and transport.

Required profile

• Proven experience in supply‑chain or logistics operations, preferably in a multi‑market environment.
• Strong analytical mindset with ability to conduct root‑cause analysis and implement corrective actions.
• Excellent stakeholder management and communication skills.
• Ability to work under pressure, handle exceptions and maintain service standards.

Required skills

What we offer

• Opportunity to work for a global technology leader known for innovation.
• Dynamic, challenging environment with exposure to diverse markets.