Supply Chain Specialist

About the role

Naoki Matcha is seeking a detail‑oriented Supply Chain Specialist to oversee forecasting, supplier coordination and inventory tracking for its global matcha business. Based in Singapore, the role supports procurement from China, inbound logistics across Japan, China and Singapore, and works closely with the e‑commerce team to ensure stock availability for campaigns.

Key responsibilities

• Assist planning of Japanese monthly procurement matcha quantities by channel/market using historical sales data, supplier lead times and MOQs.
• Track matcha volume at Japanese suppliers against committed demand and flag shortfalls or surpluses.
• Collaborate with e‑commerce to confirm stock coverage for upcoming campaigns before launch dates.
• Raise purchase orders and maintain inventory records for matcha, accessory sets and packaging sourced from China.
• Monitor inbound shipments to 3PLs in Japan, China, Singapore and the US, tracking dispatch, transit, customs clearance and arrival milestones; escalate delays or discrepancies.
• Reconcile supplier balances, payments and inventory records against internal ledgers on a monthly basis.
• Publish a weekly supply chain report covering inventory position, open orders and KPIs for Singapore, US and UK.
• Maintain accurate inventory records for the Singapore warehouse, including inbound, outbound, samples, giveaways and returns; reconcile any discrepancies.
• Conduct monthly label and compliance audits for packaging, flagging any deviations for sign‑off.
• Partner with Warehouse, B2B, Marketing, e‑commerce and Finance teams to improve reporting, tracking and documentation.
• Handle operational issues on e‑commerce platforms, including logistics, reimbursement claims and compliance flags.
• Provide occasional support for other operational matters in the Singapore warehouse.

Required profile

• Bachelor’s degree in Business, Supply Chain Management or a related field.
• 1‑3 years of experience in supply chain management, procurement, forecasting or vendor management.
• Strong attention to detail and problem‑solving abilities.
• Ability to work independently and collaborate across functions.
• Excellent English and Mandarin communication skills; Japanese is a plus.

Required skills

• Microsoft Excel
• Power BI
• VBA programming
• SQL
• SAP experience