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Director, Head of Process Engineering – Markets Operations (Hybrid)

CITIBANK N.A. · Singapore

Permanent Hybrid Senior 🇬🇧 English
Automation GenAI Process Engineering

Job description

About the role

We are looking for a senior leader to head Process Engineering for Markets Operations in Asia, based in Singapore. The Director will set the strategic direction for a regional team, drive transformation initiatives and ensure the delivery of measurable operational efficiencies across Fixed Income, Equities, FX and Commodities businesses.

Key responsibilities

  • Provide strategic leadership to a team of ~10 process‑re‑engineering professionals, fostering a high‑performance culture and optimizing location strategy.
  • Define and execute a portfolio of high‑impact business enablement and process‑engineering projects aligned with global objectives.
  • Architect and drive the target‑state operating model and detailed roadmap for Markets Operations transformation in the Asia region.
  • Champion the adoption of emerging technologies, especially GenAI and automation, to create scalable, data‑driven solutions.
  • Serve as a strategic partner to senior stakeholders across Technology, Finance and Operations, ensuring robust controls and performance metrics.

Required profile

  • Extensive senior‑level experience in process engineering and operations transformation within financial markets.
  • Proven track record of leading cross‑functional teams and delivering large‑scale automation projects.
  • Strong strategic thinking with the ability to translate vision into actionable roadmaps.
  • Deep understanding of Markets Operations lifecycle and regulatory controls.

Required skills

  • Automation
  • GenAI
  • Process Engineering
  • Project Management

What we offer

  • Competitive salary package (SGD 20,000‑30,000 per month).
  • Hybrid working model in a global financial institution.
  • Opportunity to shape the future of Markets Operations across Asia.

Questions fréquentes

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Le contrat proposé est un Permanent basé à Singapore.

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Published 2 months ago

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CITIBANK N.A.

Singapore