Senior Executive, Digital Communications & Operations

About the role

The School of Physical and Mathematical Sciences (SPMS) at NTU is looking for a Senior Executive, Digital Communications & Operations. The role supports the school's communications across digital platforms, content, branding, media production and communications operations, working with internal stakeholders and external partners to plan and deliver communications initiatives, maintain digital platforms and assets, coordinate projects and continuously improve communications processes.

Key responsibilities

• Support communications requests, workflows and operational processes, and coordinate with internal stakeholders on timely planning and delivery
• Maintain organised digital assets and communications resources
• Support website, digital platform and portal updates, and develop and maintain digital and visual communications assets
• Support branding and communications projects in line with NTU guidelines
• Support photography, video and other media production for school activities and events, and prepare and adapt content for communications channels
• Ensure timely publishing and maintenance of digital communications content
• Coordinate with external agencies, suppliers and service providers, track project timelines and deliverables, and support campaigns and promotional initiatives
• Monitor and report on digital communications performance, and explore digital and AI-enabled tools to improve processes and productivity

Required profile

• Diploma or Bachelor's degree in Communications, Marketing, Digital Media, Design, Information Technology or a related field
• At least 1 to 2 years of relevant experience in corporate communications, digital media operations, marketing coordination or a related field
• Meticulous, responsible, able to work independently and collaboratively in a team

Required skills

• Photography and media production, including DSLR/mirrorless cameras and basic photo/video editing with Adobe Creative Cloud, Canva or Photoshop
• Familiarity with content management systems such as WordPress
• Familiarity with web and social media analytics tools such as Google Analytics or Meta Business Suite, and exposure to AI-enabled tools