Account Service Executive (Inside Sales)

About the role

Tech Data, a TD SYNNEX Company, is hiring an Account Service Executive (Inside Sales Representative). The role generates new business and grows existing customer relationships through phone, email and virtual meetings, supporting the sales cycle from lead qualification to closing. It works closely with the sales, marketing and product teams to meet or exceed sales targets while keeping customer satisfaction high.

Key responsibilities

• Drive sales by communicating with customers, making cold calls, following up on leads and managing project execution
• Manage several client accounts at once, answering queries and concerns and spotting sales opportunities
• Work with internal product sales teams to drive incremental revenue
• Manage new and existing deals through all stages of the sales cycle
• Collaborate with departments on price quotes, shipping, payments and resolving order problems and disputes
• Upsell and cross-sell products and services to existing partners
• Help onboard new clients and support contract renewals
• Maintain a quality pipeline of services and meet or exceed assigned sales targets

Required profile

• Diploma or degree holder with at least 1 year of inside sales or relevant experience in the IT industry
• Customer-oriented, detail-oriented and able to multitask and manage several priorities under pressure
• Good communication and interpersonal skills, strong listening and sales skills
• Willingness to learn new skills and product knowledge

Required skills

• SAP proficiency is a plus; training is provided
• IT savvy

What we offer

• Elective benefits tailored to your country
• Career growth programmes, leadership and professional development courses
• Well-being seminars, events and a global Life Empowerment Assistance Program
• Inclusive communities, business resource groups and volunteering opportunities
• Onboarding programme connecting new colleagues within the first 30 days