Admin & Resource Planning Officer, Medical Tower Project Office

About the role

Tan Tock Seng Hospital (TTSH) is developing a new Medical Tower as part of Phase 2 of the HealthCity Novena Masterplan, a 600-bed inpatient tower with surgical facilities, outpatient clinics, clinical support services and an emergency department. You will join a start-up team in the CEO's Office to support the planning, design, development and construction of these patient-centric facilities, working closely with clinical and operational stakeholders.

Key responsibilities

• Support Clinical Leads and Operational Leads in generating and developing resourcing and operational plans for the new facilities, in collaboration with HR and Finance and funding authorities such as MOH and MOHH.
• Provide administrative and operational support, including overall systems support for the office, manpower and resource planning and forecasting, and timeline management for discussion forums and stakeholder engagement sessions.
• Oversee and track hospital management committees to ensure timely updates to the CEO.
• Collect and analyse data to validate justifications for resources, and carry out manpower forecasting and utilisation studies.
• Develop progress dashboards for committees so that key action items are followed up and closed.
• Act as secretary for meetings of the CEO's office, hospital management committees or with external stakeholders.
• Prepare hospital-level funding requests and articulate business proposals for services in the new Medical Tower.

Required profile

• Recognised Bachelor's degree in any discipline; analytics, data science or finance is an advantage.
• Prior experience in healthcare or manpower/resource planning is an advantage but not required.
• Highly driven, collaborative team player who takes initiative, adapts quickly and goes the extra mile.

Required skills

• Good working knowledge of Microsoft Excel (macros, pivot tables and advanced formulas).
• Proficiency in writing and effective stakeholder engagement.
• Meticulous attention to detail and strong time management and critical thinking.