AIX Field Service Engineer

About the role

Applied Materials, a global leader in materials science and engineering solutions for semiconductors and advanced displays, is hiring an AIX Field Service Engineer based in Singapore. The engineer acts as the main point of contact for customer site digital tools and works globally on improving digital tools across sites.

Key responsibilities

• Serve as the main point of contact for customer site digital tools and anticipate areas for improvement and innovation across sites.
• Work with technology groups on areas of improvement and refine digital application packages.
• Communicate complex ideas internally and externally to senior levels, anticipating objections and driving change.
• Lead the problem solving of highly complex problems and provide feedback on learning to digital tool system owners.
• Mentor colleagues on specific troubleshooting examples with detailed understanding of signals and systems.
• Communicate BKM modeling techniques and interpret business challenges to recommend best practices for products, processes or services.

Required profile

• Depth and/or breadth of expertise in a specialized discipline, with good understanding of equipment and fab operations.
• Knowledge of Applied Materials' digital products and applications.
• Able to lead functional teams or projects with moderate resource requirements, risk and complexity.
• Ability to communicate difficult concepts and negotiate with others to adopt a different point of view.

Required skills

• Applied Materials digital products and applications
• BKM modeling techniques
• Equipment and fab operations knowledge
• Applied Problem Solving methodology

The position is full time, with travel of about 20% of the time. Relocation is not eligible.