Assistant Manager, Internship

About the role

The Assistant Manager, Internship is an internship position within the Internship team of the NTU Career & Attachment Office. The incumbent acts as an individual contributor and deputises for the Team Manager in administering designated internship programmes for NTU undergraduates, helping improve internship participation and experiences for students and host organisations.

Key responsibilities

• Programme operations: oversee end-to-end management of internship programmes, manage operations and work processes, develop strategies to increase internship opportunities, monitor progress and proactively address issues, and advise students and resolve issues raised by students or host organisations.
• Account and stakeholder management: engage colleges and schools, build and maintain host organisation partners, and collaborate with internal stakeholders to support students' internship search.
• Team support: support team members and the Team Manager, and collaborate across teams for better performance.
• Reporting: prepare data and statistics, analyse data and develop insights for strategic planning.
• Ad hoc projects: lead projects in operations, data analysis and communications, adopt new technology and contribute to workflow and stakeholder improvements.

Required profile

• Bachelor's degree from a recognised university; polytechnic diploma holders with extensive relevant work experience are also welcome.
• Minimum 5 years of work experience.
• Relevant experience preferably in internship management, programme/project management, customer service management and process engineering; a track record in managing internships and cooperative education is highly advantageous.
• Basic understanding of the tertiary education landscape, career development and the job market.
• Strong written and verbal communication skills, teamwork, and a passion for supporting youth in their career journeys.

Required skills

• Comfortable with data and systems.
• Managing structured processes and adhering to policies and administrative frameworks.