Associate Executive - Division of Medicine & Inpatient Care

About the role

SingHealth is seeking a proactive and organised Associate Executive to provide administrative and manpower planning support to the Division of Medicine & Inpatient Care, keeping day-to-day departmental operations running smoothly.

Key responsibilities

• Plan, coordinate and manage doctors' rosters, including on-call, weekend and public holiday coverage, and monitor staffing needs to cover leave, training and unexpected absences
• Work with clinical leaders to optimise manpower deployment and ensure continuity of patient care
• Provide administrative support across medical specialties and rotate between clinical services as required
• Manage clinicians' clinic blocking schedules, leave administration and other administrative matters
• Coordinate departmental meetings, teaching sessions, events, logistics, bookings, attendance tracking and minute-taking
• Help collate and report clinicians' performance indicators and departmental KPIs, and manage medical report requests
• Handle IT and hardware access for onboarding and offboarding doctors, and support orientation of new doctors
• Take part in quality improvement and service excellence initiatives, liaise with internal and external stakeholders, and provide cross-coverage for colleagues
• Maintain accurate records of rosters, leave and claim submissions, and perform other duties assigned by the Head of Department or Manager

Required profile

• Diploma in Healthcare Administration, Business Administration or a related discipline; higher NITEC holders with relevant experience are welcome
• At least 2 years of experience in healthcare administration, manpower planning, rostering, workforce management or operations support preferred
• Meticulous, detail-oriented, able to manage multiple priorities, and able to work independently in a fast-paced environment

Required skills

• Proficiency in Microsoft Office applications
• Comfortable with IT systems
• Strong communication, interpersonal and organisational skills