Associate Executive, Nursing Administration

About the role

NHG is looking for an Associate Executive to support nursing operations and administrative functions in a healthcare setting. The role provides administrative support to all nursing departments and acts as a liaison between departments, hospitals, the Ministry of Health and external organisations.

Key responsibilities

• Schedule appointments, interviews and meetings, book rooms and create virtual meeting IDs for nursing administrators and supervisors.
• Schedule and remind nursing quality meetings, including quality improvement, KPI, unit-based patient safety collaboration and clinical care champions meetings.
• Handle administrative matters such as answering calls, circulating correspondence and circulars, and generating monthly nurse rosters for all wards and uploading them to the intranet.
• Maintain the department filing system, record and scan incoming and outgoing mail, and process staff request letters for approval.
• Maintain office equipment such as photocopiers, fax machines and laptops.
• Collate and print the Balanced Scorecard for display in wards, and update the Mass Casualty and Staff Activation lists quarterly.
• Coordinate training applications and register nursing nominees for courses, seminars and congresses.
• Follow up on initiatives such as the nurses' photo album and patient information panel materials, order PCN cards and arrange payments, and distribute items to wards.
• Carry out ad hoc projects, participate in hospital activities, cooperate with other departments, and cover the department secretary when needed.

Required profile

• GCE O-level/A-level, preferably with PSC qualification or a diploma.
• At least 2-3 years of relevant experience; healthcare background preferred.
• Strong coordination and communication skills.
• Ability to work efficiently and independently.

Required skills

• Knowledge of MS Office.