Banquet Supervisor

About the role

The Banquet Supervisor reports to the Banquet Manager and ensures the successful organization, preparation, and execution of all banquet events. This role supports the Banquet Service Department in delivering high‑quality service and maximizing guest satisfaction.

Key responsibilities

• Lead the banquet team, control costs, and drive revenue and profit.
• Supervise shift briefings, delegate tasks, and ensure team members are well‑groomed and adhere to hotel standards.
• Maintain function rooms, equipment, service and storage areas in proper working condition.
• Interact with guests, address feedback promptly, and implement improvements.
• Coordinate closely with the culinary team and other departments to ensure seamless event execution.
• Oversee set‑up and service of contracted functions, managing timing and information flow.
• Enforce hotel policies on fire safety, hygiene and HACCP regulations.

Required profile

• Warm, pleasant, friendly and confident with strong interpersonal skills.
• Good command of English and minimum 2 years’ experience in a similar role.
• Positive attitude, team player, able to work independently and thrive under pressure.
• Ability to build effective relationships with staff, clients and vendors.

Required skills

• Proficiency with MS Office.