Business Development Executive (Financial Services)

About the role

ShopBack Pay is expanding its offline merchant network and is looking for a Business Development Executive. The role sits at the intersection of business development and commercial problem-solving: you will unlock new merchant segments and categories, figure out how to structure partnerships and commercial solutions, and build playbooks that can be scaled across teams and markets.

Key responsibilities

• Identify and engage new merchant segments in under-penetrated categories, owning the full cycle from first outreach through close, onboarding and scaling.
• Contribute to the strategy for acquiring merchant partners and provide ongoing support to them, optimising their experience with ShopBack Pay.
• Create playbooks covering commercial structure, pitch strategy, budgets and go-to-market approaches.
• Solve merchant-specific problems and develop creative commercial solutions, pitching to merchants and structuring tailored deals.
• Conduct market research, stay updated on industry trends and competitors, and develop commercial strategies for the team.
• Work with product, commercial, marketing, legal and finance teams to turn field learnings into sharper go-to-market strategies.
• Drive projects end-to-end, from planning and go-to-market to tracking and monitoring progress.

Required profile

• Bachelor's degree with a strong academic record in any field.
• Experience in a start-up, management consulting or e-commerce/payments industry is a plus.
• Demonstrated ability to solve ambiguous commercial problems and build structured recommendations from scratch.
• Strong sales aptitude and confidence engaging merchants in person, including field sales and walk-in outreach.
• Proven track record of achievement in academic, professional, entrepreneurial or extracurricular settings.
• Analytical and critical thinking, high learning agility, comfort with ambiguity and self-driven independence.
• Demonstrated use of AI tools such as ChatGPT, Gemini or Claude to improve workflows or grow revenue.

What we offer

• Career growth opportunities and a team on a journey to global scale.
• Competitive compensation based on performance.
• A candid, open and collaborative culture where feedback is valued.