Communications Manager, Singapore

About the role

Grab is Southeast Asia's leading superapp, and its Communications team in Singapore promotes and protects the company's reputation by telling the stories behind its products, people and impact. As Communications Manager, you report to the Singapore Communications Lead and shape priorities and deliver high-quality communications across corporate, policy, business and partner-facing areas. This is a fully onsite role at the One North office.

Key responsibilities

• Develop and deliver integrated communications campaigns that build understanding, trust and a positive perception of Grab
• Lead issues and crisis communications, including risk anticipation, stakeholder alignment, messaging and media response
• Advise internal business leaders on communications strategy, narrative, media engagement and reputation
• Lead communications for corporate campaigns, regulatory advocacy, change management and other programmes
• Plan and manage multi-audience, multi-channel responses to daily issues
• Build trusted relationships with media, commentators, community stakeholders and agency partners
• Analyse communications performance and use data-driven insights to improve planning and impact
• Mentor junior team members and use GenAI tools responsibly to improve productivity and create new ideas

Required profile

• At least 10 years of experience in corporate communications, strategic communications or public relations, in-house, agency-side or both
• Experience leading issues and crisis communications in Singapore, including advising stakeholders and protecting corporate reputation in fast-moving or complex environments
• Ability to build sustained reputation over time through strategic communications
• Experience in integrated communications and influencing senior stakeholders
• Understanding of Singapore's media, public policy, digital and community landscape

Required skills

• Strong writing skills and experience developing content across channels and formats, adapting style and tone
• Experience leading cross-functional work and mentoring junior team members
• Experience engaging with AI tools and emerging technologies to improve workflows

What we offer

• Term life insurance and comprehensive medical insurance
• GrabFlex benefits package
• Parental and birthday leave, plus volunteering leave
• Confidential assistance programme
• FlexWork arrangements such as differentiated hours