Community Manager – Social Engagement Specialist
Salesforce Testing Guy · Singapour
Job description
About the role
We are seeking a creative, people‑focused Community Manager to drive audience engagement and grow our online communities across social and digital platforms. This hybrid position in Singapore offers the chance to shape digital experiences that deepen brand connections and foster vibrant community interaction.
Key responsibilities
- Manage and nurture online communities on various social and digital channels.
- Engage audiences through comments, discussions, direct messages, and community‑driven activities.
- Coordinate community campaigns, engagement initiatives, and virtual events.
- Monitor audience feedback, track engagement trends, and report on online conversations.
- Collaborate with content, marketing, and communications teams to align messaging and campaign goals.
- Prepare regular engagement reports, analytics summaries, and community insights.
- Support moderation efforts to maintain a positive and inclusive community environment.
- Assist with content scheduling, publishing coordination, and audience outreach.
- Contribute ideas to improve participation, growth, and overall community health.
Required profile
- Bachelor’s degree in Communications, Marketing, Media, Public Relations, or a related field.
- 1–4 years of experience in community management, social media, or digital engagement.
- Strong written communication and interpersonal abilities.
- Passion for online communities and audience interaction.
- Ability to work independently in a hybrid environment.
- Positive, collaborative, and customer‑focused attitude.
Required skills
What we offer
- Hybrid work arrangement based in Singapore.
- Opportunity to influence impactful digital engagement initiatives.
- Collaborative, creative team culture.
- Exposure to social media strategy, audience growth, and brand development.
- Professional development and continuous learning opportunities.
- Competitive compensation package.
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Published 1 day ago
Expires 1 month from now
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Salesforce Testing Guy
Singapour
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