Conference Services Manager

About the role

As Conference Services Manager at Four Seasons Hotel Singapore, you will be the key link between clients and the hotel, turning event plans into seamless, memorable experiences. You will own the planning and coordination of everything from executive meetings and conferences to social celebrations and bespoke events, working closely with clients and across Catering, Food & Beverage, Culinary and other hotel departments.

Key responsibilities

• Own the end-to-end conference journey, from event handover and planning through execution and post-event follow-up.
• Build client relationships and hold planning meetings, site inspections and pre-event discussions.
• Prepare and manage Banquet Event Orders (BEOs) and coordinate with F&B, Culinary, Engineering, Housekeeping, Front Office and others.
• Lead event briefings and be present during events to resolve issues and make real-time decisions.
• Proactively spot gaps, manage last-minute changes and follow up with clients to gather feedback.
• Maintain accurate event records and schedules, support process improvements and contribute to a culture of collaboration.

Required profile

• Bachelor's degree in Hospitality Management, Events, Business or a related discipline.
• Experience in Conference Services, Catering, Banquets, Events or luxury hospitality.
• Strong understanding of event planning and conference operations.
• Confident communicator, proactive, with strong ownership and teamwork.

What we offer

• Career growth opportunities and best-in-industry training.
• Complimentary stays at Four Seasons properties (subject to availability) with discounted meals.
• Paid holidays, dental, medical and life insurance.
• Employee service awards, birthday gifts, annual party and employee meals.

Schedule: Monday to Friday, 8:30 am to 6:00 pm, with flexibility to work weekends and public holidays as needed.