Customer Relations Officer (1-Year Contract)
Singapore Pools (Pte) Ltd · Sppl
Job description
About the role
Singapore Pools, a not-for-profit organisation established in 1968 to provide safe and trusted betting, is hiring a Customer Relations Officer on a 1-year contract. Reporting to the Branch Manager or Assistant Branch Manager, the officer performs sales duty and prize claims at the betting hall.
Key responsibilities
- Perform counter sales duty for betting products.
- Process prize claims for winning tickets.
- Provide Singapore Pools account application, top-up and withdrawal services.
- Attend to customers' queries and provide relevant information.
- Assist the supervisor with regular housekeeping of the betting hall and queue orderliness.
Required profile
- Minimum secondary education.
- Customer service and cash handling experience.
- Experience in retail or food and beverage service.
- Willingness to work shift hours.
Required skills
- PC literacy.
What we offer
- A comprehensive total rewards package.
- Health and wellness benefits.
- Continuous learning and upskilling opportunities.
- Volunteerism and community initiatives.
Only shortlisted candidates will be contacted for further career conversations.
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Published 7 hours ago
Expires 1 month from now
5 views · 0 interested
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Singapore Pools (Pte) Ltd
Sppl
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