Channel Account Manager - Singapore, SEA & ANZ

About the role

Element Biosciences develops high-performing genomics products for researchers. It is seeking an experienced Channel Account Manager for Singapore, Southeast Asia (SEA) and Australia/New Zealand (ANZ) to build and manage sales and post-sales support through a network of regional distributors. The role reports to the Director of Sales – APJ and is remote, based in Singapore, with domestic and international travel of up to 50%. Experience with NGS capital sales is a must.

Key responsibilities

• Identify, evaluate, develop and maintain negotiations with distribution partners
• Help distribution sales teams grow instrument and consumable product lines
• Analyze and implement operational plans to drive revenue and prepare forecasts for executive management
• Coordinate sales and marketing campaigns to increase sales quickly
• Develop technical training mechanisms for distributors before and after sales
• Advocate for distributor partners and their end users within the organization
• Resolve complex problems by linking internal resources with external partners and clients
• Supervise pipeline maintenance and reporting, and design strategic plans for distributor markets including Singapore and SEA
• Manage day-to-day communication with distributors, escalate issues and opportunities, and monitor regional competitors

Required profile

• Degree in life sciences or biomedical engineering; advanced degree preferred
• Significant sales management experience, strongly preferred in NGS capital sales
• Experience working with distributors and engaging customers
• Self-starter with organizational, time management and relationship-building skills
• Fluent English; additional regional languages are an advantage
• Willingness to travel domestically and internationally
• Flexible working hours, including customer support outside regular business hours

Required skills

• Strong negotiation and commercial acumen, particularly in the life science tools market
• Market analysis and identification of new opportunities
• Knowledge of Salesforce.com is desirable