Director Strategic Partnerships, APAC

About the role

ServiceNow is looking for an experienced partnerships leader to own a portfolio of its most strategic APAC relationships, combining partnerships built from scratch with mature ones to grow. The role reports to the GVP APAC Channels & Partnerships and owns the GSI Route-to-Market strategy for the region, acting as the main link between global GSI teams and the APAC field. It is a builder-and-operator role based in APAC (Singapore).

Key responsibilities

• Identify partnership white space across APAC, build the business case, negotiate terms and launch new partnerships end to end.
• Own a balanced portfolio of net-new and established partners, building joint business plans and measuring execution against shared targets.
• Partner with Marketing on joint campaigns and events, tracking pipeline contribution and performance.
• Own APAC GSI route-to-market strategy, connecting global partnership priorities with regional sales and partnerships execution.
• Lead partner QBRs and represent APAC in global partnership forums, reporting partner health and pipeline contribution to regional and global leadership.
• Serve as the escalation point for portfolio priorities, coordinating resolution across APAC and global partnership teams.
• Coach GSI Partner Managers on GTM planning, demand generation, sales acceleration, industry solutions and partner capacity-building.

Required profile

• 8+ years in partnerships, alliances or channel roles, including direct GSI experience with firms such as TCS, Accenture, Deloitte, EY, Infosys, KPMG or similar.
• Proven ability to incubate partnerships from zero and scale established relationships.
• Strong ability to translate global strategy into regional execution and adapt to local market realities.
• Strong commercial instincts across co-sell motions, joint GTM planning and partner investment structures.
• Experience navigating complex, matrixed, high-growth organisations.
• Based in APAC or deeply familiar with APAC markets.