Dynamics 365 Techno-Functional Solution Architect

About the role

PwC Southeast Asia Consulting is seeking an experienced Dynamics 365 Techno-Functional Solution Architect to lead the design, architecture, and implementation of enterprise‑scale CRM and digital transformation solutions built on Microsoft Dynamics 365, Power Platform, Azure services, and AI technologies.

Key responsibilities

• Lead end‑to‑end solution architecture for Dynamics 365 and Power Platform projects.
• Gather requirements and translate business needs into scalable functional and technical solutions.
• Design integrations with enterprise systems using APIs, Azure services, and middleware.
• Define data migration, security, governance, and deployment strategies.
• Drive AI adoption using Dynamics embedded Copilot, Microsoft Copilot Studio, Azure OpenAI, and intelligent automation solutions.
• Provide technical leadership, conduct architecture reviews, and mentor project teams.
• Support pre‑sales activities, solution estimation, and stakeholder engagement.

Required profile

• 12+ years of experience in Microsoft Dynamics 365 and CRM implementations.
• Strong techno‑functional expertise in Dynamics 365 Service/Customer Engagement & Power Platform.
• Hands‑on experience with integration, data migration, security, and solution governance.
• Strong stakeholder management and consulting skills.

Required skills

• Microsoft Dynamics 365
• Power Platform
• Azure Functions, Logic Apps, API Management, Service Bus, DevOps
• Integration and data migration
• Security and governance
• AI technologies: Microsoft Copilot, Azure OpenAI