Engineer, Supplier & Customer Quality

About the role

The Engineer, Supplier & Customer Quality is responsible for safeguarding product quality across the supply base and the customer network. You will qualify and monitor suppliers, resolve quality issues, and act as the primary quality interface for customers, supporting audits and new product introductions.

Key responsibilities

• Develop, implement and maintain supplier quality requirements aligned with company, customer and regulatory expectations.
• Evaluate, qualify and approve suppliers through audits, capability assessments and performance reviews.
• Monitor supplier performance using KPIs such as defect rates, PPM, delivery quality and corrective‑action effectiveness.
• Manage supplier non‑conformances, including containment, root‑cause analysis and corrective‑preventive actions (8D, CAPA).
• Support new supplier onboarding and new product introductions by reviewing FAI submissions, control plans and inspection criteria.
• Conduct supplier audits (process, system and product) and ensure timely closure of findings.
• Collaborate with Purchasing, Engineering and Manufacturing to address supplier‑related quality risks.
• Drive continuous‑improvement initiatives to reduce defects, cost of poor quality and supply risk.
• Maintain supplier quality documentation and ensure compliance with the quality management system.

Required profile

• Bachelor’s degree in Engineering (Mechanical, Electrical, Electronics, Industrial, Manufacturing) or a related technical field.
• 3–5 years of experience in supplier or manufacturing quality engineering, preferably in automotive, aerospace, electronics or heavy manufacturing.
• Strong understanding of QMS standards such as ISO 9001, IATF 16949 or AS9100.
• Proven experience with supplier audits, PPAP, FAI, control plans and FMEA.
• Excellent root‑cause analysis and corrective‑action skills (8D, CAPA).

Required skills

• ISO 9001, IATF 16949, AS9100 standards
• Supplier audits and PPAP
• First Article Inspection (FAI)
• Control plans and Failure Mode & Effects Analysis (FMEA)
• 8D and CAPA methodologies
• Statistical Process Control (SPC) and quality tools
• Data analysis for quality metrics