Event Executive / Assistant Manager

About the role

The St. Regis Singapore is seeking an energetic Event Executive / Assistant Manager to support the planning and execution of guest events and sales initiatives. You will act as a liaison between guests, sales teams, and internal departments to ensure seamless service delivery.

Key responsibilities

• Update internal information boards with upcoming events and important notices.
• Assist colleagues with sales duties, assign lead calls/emails, and create mailing lists and tour spreadsheets.
• Enter, retrieve, reconcile, and verify sales‑related data in the hotel’s software systems.
• Resolve guest inquiries, requests, or issues by coordinating with the appropriate department.
• Promote the brand internally and externally, using up‑selling techniques to maximize revenue while maintaining guest loyalty.
• Support management in hiring, training, scheduling, and performance coaching.
• Report accidents, injuries, or unsafe conditions and ensure compliance with company policies.
• Provide courteous, professional communication with guests and staff, and assist guests with disabilities.
• Perform light physical tasks such as moving objects up to 10 lb.

Required profile

• High school diploma or GED equivalent.
• At least 1 year of relevant work experience in hospitality, sales, or event support.
• No prior supervisory experience required.

Required skills

• Proficiency in creating and managing spreadsheets (Excel).