Executive Office Support

About the role

Goodpack is looking for an Executive Office Support person to provide professional front desk and reception services and ensure the smooth day-to-day running of office facilities and administrative functions. The role is the first point of contact for visitors and callers, and covers office maintenance, supplies and general administrative support.

Key responsibilities

• Welcome visitors and guests, provide refreshments, direct them to the right people and help with departures.
• Manage incoming calls, meeting room bookings and general enquiries professionally and promptly.
• Coordinate local and overseas couriers, office supplies, refreshments and general office needs.
• Liaise with vendors to oversee maintenance of office facilities and equipment, and arrange regular servicing and repairs.
• Keep the reception area, meeting rooms and common spaces clean and well presented.
• Support office administration and procurement, including raising purchase orders, processing MIGO transactions, filing, vendor registration and coordinating vendor invoices and payments.
• Coordinate corporate gifts, wellness gifts, wreaths, prayer offerings and other office purchases.
• Assist with corporate functions, in-office celebrations and employee recognition programmes, including preparing and presenting award certificates.
• Circulate office announcements, including public holiday and festive season notices.
• Monitor season parking arrangements and coordinate related payments.
• Provide general administrative support to the team and carry out other ad-hoc duties as assigned.

Required profile

• Minimum 1 year of experience in a receptionist, front office or administrative support role.
• Strong customer service skills and a pleasant, professional telephone manner.
• Good communication and interpersonal skills, able to work with stakeholders at all levels.
• Excellent multitasking, organisational and time-management skills, with the ability to meet deadlines.
• Positive, cheerful and approachable, with a proactive attitude and willingness to learn.

Required skills

• Proficiency in Microsoft Office (Word, Excel and Outlook).
• Experience with SAP or other ERP systems is an advantage.