Executive - Programme (TOUCH Caregiver Support)

About the role

TOUCH Community Services is looking for an Executive for its Caregiver Support programme on a 2-year contract. The role works with caregivers, volunteers and internal and external stakeholders to deliver programmes and services with a caregiver-centric approach, helping caregivers find peace of mind and the freedom to live the lives they aspire. It runs across Singapore, with the office based in Jurong.

Key responsibilities

• Develop, implement and evaluate programmes such as talks and workshops, the Carer Lighthouse and the Care Line
• Facilitate talks, workshops and group programmes in a strength-based, caregiver-centric way, and monitor attendance and feedback
• Foster a sense of community among caregivers through peer support networks and social events
• Serve as first point of contact for caregivers, giving information, referrals and empathetic listening via the Care Line
• Run outreach and community events to raise awareness of services, and liaise with corporate and school volunteers
• Recruit, train and engage volunteers, and collaborate with internal departments
• Maintain a knowledge resource for the team, organise team events, prepare reports and presentations, and support grant applications and funding compliance

Required profile

• Degree in any discipline
• 1-2 years of experience working with caregivers and families
• WSQ ACLP 2.0 training is an added advantage; prior programme management or caregiver work experience is also an advantage
• Interest in improving the caregiving situation in Singapore

Required skills

• Excellent verbal and written communication, problem-solving and administration skills
• Programme planning and facilitation skills
• Proficiency in MS Office 365
• Experience with social media platforms such as Facebook, Telegram and Instagram