Facilities Operations Manager – Estates

About the role

The Manager, Estates (Facilities Operations) leads daily operations and maintenance of assigned zones, overseeing building systems, fit‑out projects and infrastructure initiatives. The role ensures seamless campus operations, compliance, and continuous improvement of facilities services.

Key responsibilities

• Oversee daily campus operations, including building systems checks, vendor coordination, inventory control and event management.
• Manage procurement processes, tenders, contracts and system maintenance activities.
• Lead incident response, reporting and conduct safety and service audits during contractor handovers.
• Follow up on outstanding works, investigate system failures and drive rectification actions.
• Review and update policies, procedures and emergency response plans.
• Assess current operational strategies and recommend cost‑optimisation measures.
• Explore automation opportunities and implement related policies.
• Maintain relationships with internal stakeholders, consultants, contractors and service providers.

Required profile

• Degree in Engineering, Architecture, Building Services, Facilities Management or a related field.
• Minimum 5 years of proven experience in facility management or building maintenance.
• Relevant certifications such as FSM, GMM, GMFM, SCEM, Safety Coordinator/Supervisor/Officer, LEW or a Master’s degree are preferred.
• Strong organisational, analytical and communication skills.
• Ability to manage change and deliver results in a fast‑paced environment.

Required skills

• Proficiency in Microsoft Office applications.