Food & Beverage Service Crew

About the role

Join a dynamic hospitality team as a Food & Beverage Service Crew member, delivering friendly and professional service to guests in a fast‑paced restaurant environment.

Key responsibilities

• Greet and assist guests, ensuring a welcoming dining experience.
• Accurately take and serve food and beverage orders.
• Maintain cleanliness and organization of tables, chairs, and service stations.
• Assist with food preparation and plating while following hygiene standards.
• Handle customer inquiries, requests, and complaints promptly.
• Collaborate with teammates to ensure smooth operations.
• Follow safety and sanitation guidelines to keep the workplace safe.
• Participate in training sessions and team meetings.

Required profile

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Customer‑focused attitude with a positive, team‑player mindset.
• Ability to work in a fast‑paced environment and manage multiple tasks.
• Basic knowledge of food safety and hygiene practices.
• Flexibility to work shifts, weekends, and public holidays.

Required skills

What we offer

• Competitive salary with performance‑based incentives.
• Comprehensive training and development programs.
• Employee meal allowances and discounts at Haidilao outlets.
• Supportive, inclusive work environment emphasizing teamwork.
• Opportunities for career advancement within a global brand.
• Health and wellness benefits, including medical insurance and annual leave.
• Recognition and rewards for outstanding performance.