Front Desk Agent – Hotel Reception
Chedi Hospitality · Doha
Job description
About the role
The Front Desk Agent is the first point of contact for guests, responsible for delivering exceptional service during check‑in and check‑out while supporting overall hotel operations.
Key responsibilities
- Greet guests, manage registrations, and control room key distribution.
- Handle guest inquiries, complaints, and lost‑and‑found items with professionalism.
- Maintain daily log books, welcome cards, and accurate guest history records.
- Collaborate with Front Office team to ensure brand standards and audit compliance.
Required profile
- High school diploma or equivalent; hospitality education is a plus.
- Excellent communication, interpersonal, and organizational skills.
- Ability to stay composed under pressure and multitask effectively.
Required skills
- Familiarity with hotel management software.
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Published 11 hours ago
Expires 1 month from now
9 views · 0 interested
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Chedi Hospitality
Doha