Front Office Manager / Receptionist

About the role

This is a founding hire for the site, and the Front Office Executive / Receptionist is the face of the Singapore office, keeping it running day to day. As the first point of contact for visitors, private and institutional clients, board members, vendors and new joiners, you will set the standard of their experience from arrival. The role suits someone who takes pride in a well-run office, can handle competing demands and understands that discretion matters as much as warmth.

Key responsibilities

• Welcome visitors, clients and vendors, manage the reception area, VIP lounge and office inbox, and verify identities and issue and recover access cards in line with the Group Physical Security Policy.
• Manage meeting-room bookings, catering and logistics of board, committee and client meetings, including confidential document handling and couriering originals.
• Manage mail and couriers, office and pantry supplies, procurement, purchase requests, flight tickets and hotel bookings, and track the office budget and expenses.
• Work with IT to set up meeting rooms, video conferencing and shared spaces each morning, and liaise with cleaners, building management, security, IT support and suppliers, verifying invoices and tracking vendor performance.
• Coordinate new-joiner desk set-up, health and safety tours and offboarding, and organise town halls, team socials and external events.
• Gather feedback from new joiners, leavers and office users and propose practical improvements.
• Keep emergency procedures current, coordinate drills, maintain office documentation for records retention, and complete mandatory compliance and AML/CFT training.
• Maintain strict confidentiality of client, board and employee information in line with PDPA and firm data policies.

Required profile

• 1-3 years of experience in a premium service environment such as airline cabin crew, luxury hospitality, high-end retail, hotel, private banking or private client reception.
• Polished, composed and service-minded, able to stay measured and courteous under pressure with demanding or high-profile visitors.
• Strong written and spoken English; additional spoken languages are an advantage.
• Legally entitled to work in Singapore.
• Preferred: experience in financial services, professional services or a regulated environment; reception, front office or office administration experience; familiarity with MAS-regulated firms, compliance, records retention or company-secretarial administration; experience delivering internal events; valid First Aid and/or Fire Warden certification.

Required skills

• Proficiency with Google Workspace, video conferencing and meeting-room technology.
• High attention to detail, strong organisation and ability to prioritise competing requests.

What we offer

• Competitive salary and an annual performance bonus.
• Annual leave, a hybrid arrangement and a referral program.
• Health and pension benefits, plus location-specific perks.
• 30 extra days to work remotely from anywhere in the world (some restrictions apply).
• Two additional paid volunteer days per year.