Global Client Manager – Technology Vertical

About the role

Maersk is looking for a Global Client Manager reporting to the Technology Vertical Lead. The role executes the country's industry vertical strategy, develops and grows the company's vertical footprint, leads and supports global, regional and local key accounts, and delivers financial results in line with agreed budgets and targets. It also drives end-to-end, value-added solutions on target accounts with significant potential.

Key responsibilities

• Client strategy and planning: drive growth of targeted customers, manage relationships with contractual customers' sub-entities, develop global and local value propositions and business plans to increase supply chain share of wallet, and define global value propositions with product teams to build end-to-end solutions.
• Customer satisfaction: support the customer experience, connect the global Maersk team across functions and products, and deliver client profitability as per budget.
• Business onboarding and growth: ensure successful onboarding and contract compliance, and grow accounts and their profitability.
• Relationship positioning: position Maersk with global, regional and local influencers and decision makers, and hunt for new logos or grow scope of work with existing customers from an L&S perspective.

Required profile

• Minimum 8-10 years of experience in business development and key account development, preferably across multiple end-to-end logistics products; Contract Logistics experience is an advantage.
• Strong exposure and expertise in the Technology vertical in Singapore is preferred.
• Broad multimodal and end-to-end logistics knowledge, with proven ability to sell and position solutions across the supply chain.
• Ability to influence senior stakeholders and navigate complex matrix organisations, with strong negotiation skills and commercial acumen.
• Financially savvy, self-driven and able to work independently in a fast-paced environment.
• Proficiency in English is required.