Go-to-Market Strategy Intern, Merchant Business

About the role

NETS processes payments for merchants across Singapore, from hawker stalls to large retailers. Its Merchant Business team decides what to launch, how to sell it and where to find the next merchants. This Go-to-Market Strategy Intern sits between Product and Sales, helping turn new products into launches that sales can sell and turning market insights into the next products built by Product. The intern owns workstreams end to end, works with stakeholders across the business and presents to senior management, reporting to the Lead Associate, Go-To-Market, Merchant Business.

Key responsibilities

• Drive go-to-market for new launches: build launch plans across digital payments, lending and platform products, covering positioning, packaging, pricing inputs, timelines and readiness across teams.
• Equip Sales to win: craft the value proposition, competitive positioning and sales motion, and turn these into pitch materials, FAQs and training.
• Bring the market back to Product: research merchant needs, competitor offerings and market trends, and recommend which features and products to build.
• Improve existing products: diagnose friction in how products are sold, onboarded and supported, and design and drive improvements.
• Open new acquisition channels: assess and develop growth beyond direct sales, including online channels, partners, platforms and vendors.
• Own projects: take initiatives from problem definition to delivery, scoping the work, lining up stakeholders, tracking progress and closing out.

Required profile

• Penultimate or final-year undergraduate in any discipline.
• Internship experience in strategy, consulting, product management, business development, sales or related fields is advantageous.
• Preferred: experience leading projects, student initiatives, startups or entrepreneurial ventures.
• Demonstrated interest in payments, fintech, digital products or SME-focused businesses is a plus.
• Able to commit full time from January 2027 onwards, preferably 6 months.

Required skills

• Analytical and problem-solving skills, with the ability to structure ambiguous problems and formulate actionable recommendations.
• Verbal and written communication, including presenting confidently to senior stakeholders.
• Ownership, initiative and accountability in managing workstreams independently.
• Stakeholder management and collaboration with cross-functional teams and external partners.
• Proficiency in Microsoft Excel and PowerPoint.
• Knowledge of market research, competitive analysis, go-to-market strategy, product commercialization and business growth initiatives; understanding of the payments, fintech or SME ecosystem is advantageous.