Inside Sales Specialist – AI Solutions

About the role

The Customer Acquisition role converts high-intent inbound interest into new Business and Enterprise customers. It combines structured qualification, solution-based consultative selling and disciplined pipeline management, engaging prospects evaluating AI solutions and guiding them through a streamlined, value-driven sales cycle. The role is a permanent position with a 5-day work week (Monday to Friday).

Key responsibilities

• Inbound and outbound prospecting: build and manage a consistent pipeline of qualified opportunities, run targeted outreach campaigns by industry, persona and use case, and use CRM, sales engagement tools and data providers to source and prioritise leads.
• Sales execution: own the full outbound sales cycle from outreach to closure, meet KPIs such as outreach volume, meetings booked, pipeline and revenue, run discovery calls, position the product and handle objections.
• Account-based selling: build account plans for high-value prospects, identify key stakeholders and decision-makers, and refine messaging based on market feedback.
• Collaborate with marketing on campaigns and lead quality, and share market signals with product and leadership teams.
• Stay current on industry trends and competitors, experiment with new outreach techniques, and maintain CRM hygiene and accurate pipeline forecasting.

Required profile

• 4+ years of experience in a customer service or sales role.
• Demonstrated success achieving individual and team sales quotas or goals.
• Experience in high-volume calling.
• Ability to learn new technologies and work with data; familiarity with, or willingness to learn, AI-enabled sales and productivity tools.
• Strong problem-solving skills.
• Experience or willingness to work from home.

Required skills

• Excellent knowledge of Microsoft Office applications.
• Experience using Salesforce.com or a similar CRM.