Intern, OmniCommerce (Dine Out Deals & Reservations)

About the role

The OmniCommerce team powers Grab's Dine Out Deals and Restaurant Reservations experiences, which help diners find value at restaurants and help restaurant partners grow. The internship supports the operations engine behind these businesses, giving hands-on exposure to merchant partnerships, deal operations and commercial analytics. It reports to the Senior Manager of OmniCommerce and is based onsite at the Singapore One North office.

Key responsibilities

• Track weekly and monthly sales performance, including merchant pipeline, deal activations, revenue attainment and partner retention, and help maintain sales dashboards
• Help identify performance anomalies and support root cause analysis with the sales and commercial teams
• Identify friction points in how deals are set up, tracked and fulfilled, and track sales initiatives and pilots
• Maintain the health of the merchant onboarding and deals pipeline, coordinating with product, finance and merchant operations
• Prepare performance data packs, business reviews and ad-hoc analyses for merchant conversations and stakeholder updates
• Share performance insights with sales and merchant operations teams so partners can grow on the platform
• Run analyses on sales pipeline, campaigns, merchant trends and channels, and support pricing and deals strategy with data on deal mechanics, merchant ROI and incentive efficiency

Required profile

• Currently pursuing a degree in Business, Economics, Data Analytics, Engineering or a related field, with graduation expected in 2027 or later
• Available for a full-time internship of at least 6 months in Singapore
• Strong analytical and organisational skills, with curiosity about platform businesses and partner dynamics

Required skills

• Basic to intermediate SQL, with prior experience extracting or querying data
• Proficiency in Excel or Google Sheets, including pivot tables and basic data analysis
• Familiarity with AI-assisted tools such as Claude, Claude Code or Cursor

What we offer

• Medical insurance plans
• Annual leave, medical leave and hospitalization leave
• Flexible work arrangements to balance study and personal life
• Community involvement through Love-all-Serve-all (LASA) programs