Junior Customer Engagement Executive – Fresh Graduates Welcome

About the role

We are seeking personable and motivated individuals to join our Customer Engagement team at Ascend Marketing Solutions. This temporary position is ideal for fresh graduates or first‑time job seekers who want to develop practical communication, customer‑service and sales skills in a structured environment.

Key responsibilities

• Engage with customers in a professional manner to understand their needs and preferences.
• Recommend suitable products and services based on customer insights.
• Build and maintain strong, lasting customer relationships.
• Provide accurate information and promptly respond to enquiries.
• Support ongoing customer acquisition campaigns.
• Collaborate with team members to achieve business objectives.

Required profile

• Fresh graduates or first‑time job seekers.
• Strong communication and interpersonal abilities.
• Positive, approachable attitude and willingness to learn.
• Ability to work both independently and as part of a team.
• Responsible and professional in all customer interactions.

Required skills

What we offer

• Comprehensive customer engagement training.
• One‑to‑one coaching and mentorship.
• Opportunities to improve confidence and presentation skills.
• Performance‑based rewards.
• Career advancement possibilities.
• Supportive, team‑oriented work environment.