Key Account Manager, B2B Aircon

About the role

The incumbent is responsible for the revenue targets, quality distribution, in-store excellence and operational efficiency of the assigned account or channel. The role covers the full sales and implementation process, from order tracking to delivery at the site, and works closely with retail marketing, marketing communications and supply chain teams.

Key responsibilities

• Achieve the assigned target revenue and grow market share with a sell-out-driven mindset while keeping channel inventory healthy
• Build long-term relationships with business partners through good account management, mutual trust and integrity
• Serve as the bridge between business partners and internal teams, accountable for end-to-end sales and deal delivery
• Track and release orders until delivery at the site, and follow up on potential projects and business opportunities
• Manage sales promotions and account operations for the Aircon Specialist account, including weekly store performance tracking and analysis
• Work with the retail marketing team on in-store visibility and condition, and with the field force team assigned to the channel
• Support business partner marketing activities with the marketing communications team
• Hold weekly alignment meetings with the supply chain manager on sell-in and sell-out forecasts to avoid lost sales and overstock
• Take part in the Aircon design stage and value engineering
• Manage account receivables and payables on time

Required profile

• Diploma or preferably degree (Mechanical Engineering or Business Management)
• At least 3 to 5 years of sales experience (Senior Specialist) or 5 to 8 years (Assistant Manager) in retail or project sales, preferably in the air conditioning market
• Successful sales track record and strong key account management skills
• Both B2B and B2C sales experience preferred

Required skills

• Cognitive thinking, problem solving and analytical judgment
• Interpersonal and communication skills
• Multi-tasking, project management and presentation skills