Overseas Operations Specialist - AI Agent Product, Southeast Asia

About the role

Tencent's Cloud & Smart Industries Group (CSIG) is looking for an Overseas Operations Specialist for Southeast Asia to drive early user operations, localization and product feedback loops for an AI Agent product across the region. The role covers market prioritization, user segmentation, growth channels and localization direction.

Key responsibilities

• Own the operations strategy for the AI Agent product in Southeast Asia, including market prioritization, user segmentation, growth channels, localization direction and operating cadence.
• Acquire seed users in target markets and run localized operations across channels such as content, communities and influencers, identifying and validating the growth motions that work best in each local market.
• Through user research and market insight, understand how knowledge workers and business users in Southeast Asia use AI tools, build localized use cases and templates, and close the product feedback loop.

Required profile

• 5+ years of experience in user operations, content operations, community operations or growth operations; hands-on experience in Southeast Asian markets is preferred.
• Hands-on experience in content, community and influencer/KOL operations, with the ability to plan and execute campaigns independently.
• Familiarity with AI products, productivity tools, SaaS or cross-border e-commerce tools, with a strong understanding of user workflows.
• Strong user insight and data sensitivity, able to optimize operations based on activation, retention and other usage data.
• Excellent written and spoken English; proficiency in Chinese Mandarin is required because about 50% of the role involves collaboration with China headquarters on business discussions, meetings and documentation.

Preferred: experience driving early user operations or cold-start growth in a new country or market.