Part‑Time Customer Service Officer – Bedok

About the role

This part‑time position supports Cushman & Wakefield’s customers in Bedok by delivering accurate information and friendly assistance across the company’s full range of services. You will handle both inbound and outbound calls, ensuring a consistent and high‑quality experience.

Key responsibilities

• Professionally manage incoming and outgoing calls, providing accurate and consistent information.
• Communicate clearly, capture customer feedback and address queries.
• Organise tasks and multi‑task in a fast‑paced environment.
• Maintain good service delivery standards throughout each interaction.
• Perform any ad‑hoc duties as assigned by supervisors.

Required profile

• Minimum O Level or Nitec certification (or equivalent).
• Willingness to commit to a minimum of three months.
• Availability to work up to 35 hours per week, including Saturdays and public holidays.

Required skills

What we offer

• Referral bonus for recommending friends.
• Career development opportunities and a promote‑from‑within culture.
• Commitment to diversity, equity and inclusion across the organisation.