Premier Account Leader - Asia Pacific

About the role

Broadridge is looking for a Premier Account Leader and Regional Leader of Account Specialists in APAC to manage a portfolio of strategically important Asia-headquartered clients and lead the regional Account Specialist team. The role builds enterprise-wide client relationships, improves revenue retention and renewals, increases new sales potential and supports a consistent client experience. It is a hybrid role.

Key responsibilities

• Lead assigned Premier Accounts by identifying enterprise-wide opportunities, aligning resources to client needs, driving retention and originating large pipeline opportunities across products, services and solutions.
• Develop and maintain strategic account plans, including annual goals and SWOT analysis, aligned with Broadridge and product strategy.
• Build and sustain senior executive and C-level relationships to increase revenue opportunities and influence decision-making.
• Serve as the primary senior point of contact for client leadership, internal management and partners, updating them on key initiatives and advocating for client needs.
• Coordinate with Account Specialists, Market Segment Sales Leaders, Product Specialists, Executive Management and North American Premier Account Leaders through regular core team meetings.
• Lead the day-to-day management and development of the APAC Account Specialist team, promote team activity to senior stakeholders, foster client relationships across Operations, IT, Compliance and Risk, and support talent development.
• Oversee renewals, negotiations, invoicing, price increases, upselling and year-over-year professional services growth, supporting Asia client revenue goals.
• Drive a consistent client experience through Quarterly Business Reviews, account health monitoring, monthly reporting, client and market intelligence sharing, escalation management, annual satisfaction surveys and action planning with regional and global account management teams.

Required profile

• Fluency in English; additional languages are advantageous.
• Bachelor's degree required; master's degree preferred.
• 10+ years of experience in Capital Markets, ideally including Securities Services, Asset Management, FinTech and executive account management.
• Proven track record of delivering against revenue, retention, renewal or quota-based goals.
• Ability to build and sustain senior-level relationships in complex, matrixed organizations, both internally and externally.
• Strong communication, presentation, facilitation, problem-solving, negotiation and consultative selling skills, able to engage across cultures and business styles.
• Strong leadership, collaboration, mentoring, analytical and organizational capabilities, able to thrive in a fast-paced, high-pressure environment.
• Willingness to travel globally, especially to Europe and North America, to represent Broadridge with Asia ex-Japan headquartered banks and clients; preferred location is Singapore or Hong Kong, with Australia also considered.