Principal, Industry Solution Engineer - Energy & Utilities

About the role

Salesforce is hiring a Principal Industry Solution Engineer for its Energy & Utilities advisory and solution offering. The role leads the pre-sales cycle and delivers thought leadership to companies transforming their customers' experience across the value chain. The engineer acts as a trusted advisor, working alongside colleagues and supporting the aligned sales team to build viable solutions aligned with business outcomes.

Key responsibilities

• Manage enterprise organisations in Energy & Utilities, Education and Real Estate through discovery sessions and workshops
• Build trusted relationships with senior executives and key decision-makers across business and technology
• Develop and deliver custom solutions and solution concepts to key decision-makers
• Coordinate and lead the full solution cycle with technical and business resources
• Articulate the benefits of Salesforce to stakeholders from frontline staff to C-level executives
• Promote Salesforce and partner solutions and support customer and partner relationships
• Influence Product and Partners to address regional priorities
• Take part in internal training and mentorship programmes

Required profile

• Degree in Computer Science, Software Engineering or a related discipline
• Track record of developing and delivering custom solutions and presentations to key decision-makers
• Experience orchestrating a sales cycle involving multiple internal and external resources
• Willingness to travel occasionally
• Deep industry expertise in Energy & Utilities, Education and Real Estate is a nice to have
• Background in solution engineering, consultancy, delivery or training is welcome

Required skills

• Business case and value engineering experience
• Knowledge of cloud computing, SFA, service and support, marketing and mobile solutions
• Knowledge of related applications, relational databases and web technologies
• Strong oral, written, presentation and collaboration skills
• Added advantage: exposure to Design Thinking, consulting methodologies and enterprise architecture