Sales Account Manager - Security Monitoring Centre

About the role

The Sales Account Manager wins new business and consumer customers and grows profitable recurring revenue for the Security Monitoring Centre's remote monitoring, security and life-safety services. It is a hunter-focused role involving proactive prospecting, including telesales when required, consultative solution selling and full management of the sales cycle.

Key responsibilities

• Identify, qualify and convert new B2B and B2C opportunities across target sectors, consumer markets and multi-site customers.
• Build and maintain a strong pipeline through direct prospecting, telesales, referrals, networking, events, lead follow-up and collaboration with Chubb teams.
• Make outbound sales calls and handle inbound enquiries, run customer discovery meetings and site assessments.
• Develop tailored solutions covering alarm and fire monitoring, remote CCTV, virtual guard patrols, video verification, system-health monitoring, AED monitoring and incident response.
• Prepare and present proposals, quotations, tenders and commercial business cases, and manage the full sales cycle through negotiation, contract award and handover.
• Secure recurring-revenue agreements within approved pricing, margin, risk and contractual guidelines.
• Maintain accurate customer, pipeline, activity and forecast data in the CRM, and coordinate with operations, technical, service, projects, finance and legal teams.
• Monitor market and competitor developments and comply with company standards, sales governance, data protection and confidentiality obligations.

Required profile

• Proven success in B2B and B2C new business development, solution sales, telesales or account acquisition.
• Experience in security, fire, monitoring, facilities, technology or recurring-service solutions preferred.
• Commercial understanding of pricing, margins, contracts and business-case development.
• Ability to explain technical solutions clearly to consumers, operational stakeholders and senior decision-makers.
• Advantageous: experience with remote monitoring, CCTV analytics, video verification, alarm receiving centres, fire systems, IoT, guarding or smart-building solutions; selling to multi-site customers or managing tenders; an established network in relevant commercial sectors.

Required skills

• Prospecting, telesales, consultative selling, negotiation, presentation and closing.
• CRM, sales reporting and Microsoft Office.

What we offer

• Extensive training for new Advisors and ongoing career development.