Sales Support Administrator (Hybrid)

About the role

The Sales Support Administrator provides sales administration and operational support to the Bupa Global – Standard Chartered partnership sales team in Singapore. This non‑advisory role ensures a smooth, accurate and consistent application experience for partnership customers and sales colleagues.

Key responsibilities

• Receive, review and process new business applications submitted by the Standard Chartered sales team and Health Insurance Specialists.
• Check application forms and supporting documents for completeness, accuracy and alignment with approved processes.
• Prepare, upload and maintain application information and supporting documentation in Bupa and partner systems.
• Coordinate with underwriting, operations, compliance, finance and other internal teams to progress applications to completion.
• Track outstanding requirements, application status and turnaround times, following up proactively to minimise delays.
• Maintain accurate application trackers, pipeline reports and management information for the Singapore partnership sales team.

Required profile

• Diploma or equivalent qualification; business administration, financial services or related discipline preferred.
• Experience in sales administration, insurance operations, banking operations or customer onboarding.
• Strong attention to detail and ability to process a high volume of work accurately.
• Ability to organise competing priorities, meet service timelines and follow cases through to completion.

Required skills

• Proficiency in Microsoft Excel.
• Experience using CRM systems.
• Familiarity with workflow or document‑management systems.