Senior Account Manager (Indonesia)

About the role

Wise Platform, which serves banks, large businesses and other enterprises, is looking for an experienced Senior Account Manager to join its APAC team. The role focuses on growing and retaining existing partners, mainly in Indonesia, and is based in the Singapore office while working closely with Global Account Management and Customer Success teams worldwide.

Key responsibilities

• Identify, progress and close opportunities within existing accounts to drive revenue and volume growth.
• Develop and manage comprehensive account plans for key accounts, defining growth strategies and managing churn risk.
• Build strong relationships with partners by understanding their strategic objectives, priorities and decision-making process.
• Lead quarterly business reviews (QBRs) and act as the subject matter expert for partners.
• Use a data-led approach to influence decisions internally and externally, and give regular updates on partner performance and blockers.
• Bring the partner's voice to Wise Platform product roadmaps and help build partner testimonials.
• Contribute to regional or global projects that improve the account management function.

Required profile

• Demonstrated experience in an account management role managing payment solutions for large enterprises.
• Track record of driving revenue growth from accounts in the portfolio.
• Experience with domestic and international payment schemes, ideally also in correspondent banking (SWIFT).
• Knowledge of the Indonesian commercial banking and financial services landscape and how cross-border payments work there.
• Ability to adapt quickly to high-growth commercial initiatives in a technical environment.
• Experience building relationships with stakeholders of all sizes, from CEOs to head of payments, network managers and product managers.
• Proactive, detail-oriented and comfortable leading partner calls and engaging cross-functional teams.
• Technical expertise in helping partners use Wise Platform while discussing commercial and legal terms.
• Proficiency in Bahasa Indonesia is an advantage.

What we offer

• Total compensation (base plus RSUs) estimated at SGD 204,000 - 264,000.