Senior Assistant Manager – Assessment Administration & Accreditation

About the role

The Senior Assistant Manager, Assessment Administration and Accreditation supports programme activities and academic services within the Undergraduate Programmes Office of Nanyang Business School, enhancing the undergraduate experience for all students.

Key responsibilities

• Formulate and implement policies and guidelines on assessment and examination matters.
• Establish communication and governance frameworks to ensure integrity and security of continual assessments and examinations.
• Lead end-to-end planning and management of continual assessments and examinations, including timetabling, scheduling, and post-assessment processes such as marks verification.
• Oversee review and processing of course results applications and accommodation arrangements for students with Special Educational Needs.
• Handle student appeals on final examination results and serve as Secretariat to the Board of Examiners.
• Validate students’ fulfilment of programme requirements, including second major and minor tracks.
• Administer Dean’s List eligibility verification and coordination, and manage selection of academic award recipients.
• Lead accreditation and re-accreditation submissions with professional bodies.
• Administer the valedictorian nomination and selection process.
• Guide and lead staff to achieve departmental and university objectives.

Required profile

• Bachelor’s degree from a recognised university.
• 3–5 years of relevant experience, preferably in the education sector.
• Prior administrative experience in a higher-learning institution is advantageous.
• Strong people-management and supervisory experience.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive information with discretion.
• Self-motivated, resourceful and flexible with changing priorities.
• Proven ability to work independently and as part of a team.
• Strong analytical, problem-solving, planning and organisational abilities.
• Meticulous attention to detail.

Required skills

• Proficiency in Microsoft Office applications.
• Data analytics skills (advantageous).