Senior Assistant Manager, NHG Health Centre

About the role

NHG Population Health, part of NHG Health, serves 1.5 million residents in Central and North Singapore through its three missions of Population Health, Community Health and Primary Care. The Senior Assistant Manager, NHG Health Centre, supports the Assistant Director in strategic and financial planning, project management and centre operations. The role covers department and division strategy, financial planning, daily centre operations, stakeholder coordination and oversight of implementation against approved milestones, budgets and timelines.

Key responsibilities

• Support the Assistant Director in business planning, operational planning and implementation of strategic initiatives within the Health Centre.
• Take charge of assigned centre services and operational tasks, working with frontline staff to meet agreed targets.
• Drive strategic budget planning and resource allocation for efficient centre operations and sustainable service delivery.
• Coordinate with Product Managers and Engineers on system enhancements and maintenance of electronic medical records (NGEMR) and billing (NBS).
• Manage stakeholders and build strong working relationships with colleagues and external partners.
• Provide secretariat support for Population Health Campus, Community Health and department meetings and training, including scheduling, materials, minutes and follow-up on action items.
• Oversee, supervise and appraise subordinates where applicable, and lead other projects and tasks as assigned.

Required profile

• Recognised degree in Business Administration, Life Sciences, Public Health, Finance, Accounting or a related discipline.
• At least 3 to 5 years of relevant working experience.
• Knowledge of healthcare, centre or clinic operations and public healthcare systems such as NGEMR and NBS is an added advantage.

Required skills

• Excellent spoken and written communication, interpersonal and coordination skills.
• Project management, administrative, critical thinking and problem-solving abilities.
• Proficiency in Microsoft Excel, Word and PowerPoint.