Senior Deal Desk Analyst - APAC

About the role

The Deal Desk function partners across Chainalysis to help teams structure and execute complex commercial deals. This role covers the APAC region, including ASEAN, Korea, Japan and Australia, giving Sales teams timely support in their time zone. It combines commercial judgment with analytical rigor, developing solutions that meet customer needs while aligning with Chainalysis' pricing, product and contractual guidelines. The function is growing and decentralized, and you will work closely with APAC Sales, Revenue Operations, Finance, Legal, Product and Marketing.

Key responsibilities

• Partner with APAC Sales to structure, price and quote complex deals, recommending solutions that fit customer needs and company guidelines.
• Review deal requests, analyse pricing and discounts, and present clear recommendations to business approvers.
• Guide Sales through negotiations, contract objections, alternative deal structures and non-standard order forms.
• Work with Legal, Product, Finance and Revenue Operations to resolve commercial issues and support accurate forecasting and order booking.
• Act as the key contact for APAC Sales on pricing, quoting and exceptions to standard processes, across regional time zones.
• Help Sales leaders prioritise opportunities around month-end, quarter-end and year-end deadlines.
• Troubleshoot complex quoting issues in Salesforce CPQ or similar systems and share recurring deal insights.
• Improve workflows, documentation and system automation, and build expertise in consumption-based pricing.

Required profile

• Experience in the technology industry, ideally in RevOps, Sales Operations, Deal Desk, business partnering, order management or a related function supporting Sales teams.
• Familiarity with SaaS subscription pricing and how commercial terms support customer needs and company objectives.
• Ability to work independently in a fast-paced environment with ambiguity and changing priorities.
• Proven ability to work with stakeholders across APAC markets and different working styles.

Required skills

• Salesforce CRM and Salesforce CPQ, or similar quoting systems.
• Pricing, discount and commercial analysis.
• Nice to have: consumption-based pricing, deal structuring, crypto/blockchain experience, knowledge of GAAP and ASC 606, and experience with SaaS and on-premise models.