Senior Enterprise Account Executive, Banking (FSI)

About the role

ServiceNow is looking for a Senior Enterprise Account Executive focused on banking in Singapore. The role owns named Singapore banking accounts and drives enterprise new business revenue while acting as a trusted strategic advisor to banking C-suite executives on digital transformation and IT modernization. It involves coordinating cross-functional ServiceNow teams around banking-specific value drivers aligned with Singapore's financial digitization and regulatory requirements.

Key responsibilities

• Build and own relationships with banking C-suite executives (CFO, CIO, CRO, Chief Compliance Officer, Chief Digital Officer, Chief Information Security Officer)
• Lead account strategy, expansion planning and multi-product deal orchestration, such as ITSM, CRM, Security & Risk and Employee Experience
• Develop business cases and ROI narratives around operational efficiency, regulatory compliance and IT resilience for banking stakeholders
• Coordinate Solutions Consultants, Specialists, Customer Success and Partners to deliver banking-specific solutions

Required profile

• 10+ years of enterprise software sales, with demonstrated experience selling into banks
• Deep knowledge of Singapore's banking market, including tier-1 and tier-2 bank priorities, MAS regulatory expectations and the fintech landscape
• Proven track record of new business generation and achieving sales targets
• Consultative selling approach and strong executive presence with banking C-suite

Required skills

• Ability to think critically about integrating AI into work processes, decision-making or problem-solving, such as using AI-powered tools, automating workflows or analysing AI-driven insights
• Experience orchestrating across internal teams (Solutions Consultants, Specialists, Partners) in a collaborative environment