Senior Executive / CET Admin

About the role

This position is within the Academic Affairs Department, supporting Continuing Education & Training (CET) administration at Temasek Polytechnic. It covers course administration, stakeholder service, student records, systems coordination and process improvement.

Key responsibilities

• Plan, coordinate and administer admissions and examination activities for part-time courses in line with established policies and procedures.
• Maintain records and documentation to support operational continuity, audit and compliance.
• Handle enquiries from course applicants, students and academic staff and liaise with academic and non-academic staff on course management and examinations.
• Manage and maintain accurate student records, and compile, verify and analyse data for operational monitoring and reporting.
• Support systems used for part-time course operations, verify data and liaise with vendors to resolve system issues.
• Plan, implement and monitor projects related to part-time courses, and review operations to recommend improvements to processes, guidelines and SOPs.
• Provide administrative support for the division and contribute to departmental and institutional projects, committees and ad-hoc initiatives.

Required profile

• At least 3 years of relevant administrative or operational experience is preferred.
• Meticulous, proactive, able to work independently and collaboratively, with strong service orientation.
• Good written and verbal communication and interpersonal skills.
• Able to prioritise, manage multiple tasks and meet tight deadlines.
• Analytical and problem-solving skills with attention to quality.

Required skills

• Proficiency in Microsoft Office applications.
• Comfortable working with systems and familiar with using Generative AI tools to support work tasks.